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Analytics User Interface Elements

The Analytics user interface is divided in four sections as shown in the following example and legend.

Popular

The available options for the Top <Popular> list that appears in section and shows the corresponding most frequent elements found in the Analytics database (for example, as shown in the previous figure, selecting Users displays the Top Users list ).

Timeline graph

The timeline graph shows the number of queries recorded as a function of time for the current filter selection.

The upper part of the graph shows the number of queries for the date range selected in the lower part of the graph. The lower part of the graph shows the number of queries for the complete date range available from the Analytics database. In this part, you can select to narrow results in time by moving the date range start and end markers (see Refining Analytics Results).

Top <Popular> list

The Top <Popular> list presents the found elements for the current selection in the Popular list, starting with the most frequent elements. You can click an element in the list to refine the results to that element and drill down further using other criteria that appear in the list title bar (see Refining Analytics Results).

Filter selectors

The filter selectors allow you to refine the Top <Popular> list content (see Refining Analytics Results). The timeline graph is also updated to show the number of filtered queries. The filter selector box is shaded in green when the filter is active. The following table presents the available filters.

Filter type Description
Interface Filter Lists the search interfaces from which queries were performed. Select the check box of one or more search interfaces to update the Top <Popular> list and the timeline graph with queries entered only in the selected search interfaces.

This filter is useful to evaluate the adoption of a search interface.

Misc Filter Presents a selection of the following special filters:
No results returned

Lists only queries for which no results were found.

This filter is useful to help identify the gap between the available content and what users are looking for.

At least one result was opened

Lists only queries for which the user clicked to open at least one result.

User switched to next page

Lists only queries for which the user opened at least one other search results page in the search interface.

This filter is useful to identify content that users are looking for and do not find within the first results page.

User changed the query

Lists only queries that where modified by the user within a query session.

This filter is useful to identify original queries with which user probably did not find what they were looking for.

Query Filter Presents a text box to type and search one or more specific queries so that it can be added as a custom filter. When more than one custom filters are selected, the underlying query uses an OR logical operator between the expressions.
Keyword Filter Presents a text box to type and search one or more specific keywords so that it can be added as a custom filter. When more than one custom filter is selected, the underlying query uses an OR operator between the keywords.
User/Group Filter Presents a text box to type and search one or more specific users or groups of users so that they can be added as a custom filter.

This filter is useful to help evaluate the adoption of the search tool by a user or by a group of users.

SuperUser Access Filter Lists the super user accesses granted to the current user. This filter only appears for a user that was granted super user access.

This filter is useful to easily track all actions that you performed using privilege super user tokens.

Query Source Filter Lists the access points from which listed queries where performed.

This filter is useful to determine from which access points users perform searches.