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Administrator Help > Troubleshooting > Gathering Windows Server Performance Information

Gathering Windows Server Performance Monitor Information

You can use the Windows Server Performance Monitor to gather system performance information that can help the Coveo Support to troubleshoot Coveo server performance issues.

The following procedures describe how to configure the Performance Monitor to log processor, disk, and memory performance information, respectively for Windows Server 2008 and Windows Server 2003.

Enabling performance counter for processor, disk, and memory objects (Windows Server 2008)

  1. Using an administrator account, connect to the Coveo server.

  2. On the Windows taskbar, select Start > Run.

  3. In the Run dialog box, type perfmon, and then click OK.

  4. In Performance Monitor:

    1. In the panel on the left, expand Data Collector Sets.

    2. Right-click User Defined, and then select New > Data Collector Set in the contextual menu.

    3. In the first Create new Data Collector Set wizard dialog box:

      1. In the Name box, type CoveoPerformances.

      2. Select Create manually (Advanced).

      3. Click Next.

    4. In the second Create new Data Collector Set wizard dialog box:

      1. Select Create data logs.

      2. Select the Performance counter check box.

      3. Click Next.

    5. In the third Create new Data Collector Set wizard dialog box:

      1. Click Add.
        1. In the dialog box that appears, in the Available counters list, successively select the following performance counters, clicking Add for each of them:

          • Memory
          • PhysicalDisk
          • Processor
        2. Click OK.

      2. Click Finish.

    6. When you are ready to start gathering performance information, in the main panel on the right, right-click CoveoPerformances, and then select Start in the contextual menu.

    7. When you are ready to stop gathering performance information, in the main panel on the right, right-click CoveoPerformances, and then select Stop in the contextual menu.

  5. To review the logged performance information, in Windows Explorer, locate and double-click the .blg file indicated in the Output column in the Performance Monitor.

    The Performance Monitor opens showing the collected data.

  6. Send the .blg file to the Coveo Support.

Enabling performance counter for processor, disk, and memory objects (Windows Server 2003)

  1. Using an administrator account, connect to the Coveo server.

  2. On the Windows taskbar, select Start > Run.

  3. In the Run dialog box, type perfmon, and then click OK.

  4. In Performance:

    1. In the panel on the left, expand Performance Logs and Alerts.

    2. Right-click Counter Logs, and then select New Log Settings.

    3. In the New Log Settings dialog box, enter CoveoPerformances, and then click OK.

    4. In the CoveoPerformances dialog box, in the General tab, click Add Counters.

    5. In the Add Counters dialog box:

      1. In the Performance object drop-down list, select Memory.

      2. Select the All counters radio button.

      3. Click Add, and then click Close.

    6. Back in the CoveoPerformances dialog box, in the General tab, click Add Counters again.

    7. In the Add Counters dialog box:

      1. In the Performance object drop-down list, select PhysicalDisk.

      2. Select the All counters and the All instances radio buttons.

      3. Click Add, and then click Close.

    8. Back in the CoveoPerformances dialog box, click OK.

      The recording of performance data starts in the C:\perflogs\CoveoPerformances_nnnnnn.blg file.

    9. To stop the data logging for this log setting, in the panel on the right, right-click CoveoPerformances, and then select Stop in the contextual menu.

  5. Send the .blg file to the Coveo Support.