Access Denied Message When Opening a Result

An Access Denied message may appear in the search interface when:

• A user clicks a search result title to open it.

  AND

• The account used to query the index has insufficient permissions to access the document.

This problem occurs only when source permissions override file permissions.

To fix this problem, consider the following solutions for the source with which this problem occurs:

• Change the source permissions (see Modifying Source Security Permissions).

• Configure CES to display the Quick View instead of the actual document. You need to select the Generate a cached HTML version of indexed documents and Open results with cached version options for this source (see Modifying General Source Parameters).