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Adding Top Results to a CES Index

As a Coveo administrator, you can create Top Results for specific queries to ensure that important documents or items appear at the top of the search results when users perform those specific queries.

The Top Results feature is useful when someone in your organization wants to increase the visibility of a document in .NET search interfaces. You can identify frequent queries to which the document is related and create a Top Result for this document for each of the queries.

You can also use the Usage Analytics module (see On-Premises Usage Analytics Module) or the query log (see What Information Is Displayed in the Query Log?) to identify frequent queries for which the searched documents do not rank as high as they should, and create Top Results for these documents.

Notes:

  • As a Coveo administrator, you can choose to show or not show the Top Result icon next to the Top Result title/subject. This is done for each .NET Interface Editor using the Display top results icon option in the Interface Editor (see Activating Search Interface Options With the .NET Interface Editor).

  • The JavaScript search does not support to show the Top Results icon next to the Top Result title/subject.

  • With Coveo Cloud, it is recommended to use the Featured Results query pipeline feature rather than index-level Top Results (see Managing Query Pipeline Featured Results).

You can create Top Results from the following Administration Tool pages:

Adding Top Results from the Index Browser

  1. On the Coveo server, access the Administration Tool (see Opening the Administration Tool).

  2. In the Administration Tool, select Content > Index Browser.

  3. Using the Index Browser search interface, locate the document for which you want to create a Top Result, and then select Actions > Add Top Result (see Finding Documents Using the Index Browser).

    Example: Add the document Modularization of XHTML as a Top Result.

  4. In the Add Top Result dialog box, enter one or more search queries for which you want this document to appear at the top of the result list, and then click OK.

Adding Top Results from the Top Results page

  1. On the Coveo server, access the Administration Tool (see Opening the Administration Tool).

  2. Select Index > Top Results.

  3. In the Top Results page, click Add.

  4. In the Add Top Results page:

    1. In the Queries box, on separate lines, enter one or more query expressions for which you want to return a Top Result.

    2. Click Add Top Result.

      The Collection, Source and Address boxes appear.

    3. In the Collection drop-down list, select the collection where the document to promote as a Top Result resides.

    4. In the Source drop-down list, select the source where the document to promote as a Top Result resides.

    5. In the Address box, enter the path of the document to promote as a Top Result. You can get this path from the Index Browser on the Properties line for the specific document (see Reviewing Document Details from the Index Browser).

      Notes:

      • In some cases, the Top Result may not work most likely because the path visible in the Index Browser and the path stored into the index are different. In these cases, rather use the Index Browser to create the Top Result (see Adding Top Results from the Index Browser).

      • CES 7.0.7711+ (June 2015) Support for document URIs ending with a trailing wildcard (e.g., *).

        In this case, the Top Result is the first document that mostly matches the entered URI when documents are sorted alphabetically. This feature is useful for Sitecore setups where only the end of the document URI changes when the associated document does so.

    6. To add another Top Result document for the same set of queries, click Add Top Result.

    7. When you enter more than one Top Result document for a given set of queries, click the arrows ( and ) to set the order in which they are displayed in the .NET Interface Editor.

    8. Click Save.

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