The Box connector features are:

Content indexing

Extraction and indexing of the following Box item types:

• Enterprise

• Users

• Folders

• Files

• Web links

Mostly supported security model CES 7.0.8850+ (March 2017)

The connector mostly supports the Box security model using a security provider to get almost all permissions for each indexed item. This means that, in Coveo search interfaces, a user searching Box content only sees the content to which he has access except items that the user can see using shared links.

Note: By default, shared link permissions are ignored, meaning that a document only shared with a link is only visible by its owner in your Coveo search interface. Contact Coveo Support for assistance on how to take shared link permissions into account.

Incremental refresh

Supports incremental refresh to periodically query Box for the latest edits, keeping the index content up-to-date.

Note: Some changes need a full refresh or a source rebuild to be taken into account (see Limitations).

Multithreading

The connector can run multiple threads, which can improve performances considerably (see Configuring and Indexing a Box Source).

Pause/Resume

When indexing Box content, the connector can be paused and resumed.

• Limited incremental capabilities:

  • A full refresh or rebuild is needed to remove deleted users in Box.

  • A full refresh or rebuild is needed to update the subitems of a renamed folder.

  • CES 7.0.8047– (December 2015) When an incremental refresh captures the deletion of a folder in which a collaboration or shared event occur, a warning ("Exception during item expansion") is thrown.

  • CES 7.0.7914– (October 2015) A full refresh or rebuild is needed to retrieve the content (folder and documents) added by a new user in Box.

• Shared link changes are not yet updated.

• CES 7.0.8691– (December 2016) The connector does not support Box permissions.

  Important: In the Coveo search interface, a user searching Box content could see content to which he has normally no access in Box. Thus, it is currently highly recommended to only index Box accounts with public content.

• CES 7.0.8047– (December 2015) Google docs and Google sheets are not indexed by default. The workaround is to add the Google docs and Google sheet document types manually to the Document Type set used by your Box source (see Modifying the Document Type Set Used by a Source).

• CES 7.0.7914– (October 2015) Deleting the folder that represents a specific user in the Index browser is not possible.