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Configuring a Jive 5/SBS/Clearspace Security Provider


The Jive 5/SBS/Clearspace connector needs a security provider to resolve mappings between users and groups defined in Jive and Microsoft Active Directory. The security provider is required even when your Jive server uses LDAP to perform user authentication.

Note: You can get familiar with how Coveo components deal with permissions on documents both at indexing and query time (see Security) .

To configure a Jive 5/SBS/Clearspace security provider

  1. On the Coveo server, access the Administration Tool (see Opening the Administration Tool).

  2. Select Configuration > Security.

  3. In the navigation panel on the left, click Security Providers.

  4. In the Security Providers page, click Add to create a new security provider.

  5. In the Modify Security Provider page:

    1. In the Name box, enter a name to identify this security provider.

      Example: Jive Security Provider

    2. In the Security Provider Type drop-down list, select Jive 5 / SBS / Clearspace (x64).

    3. In the User Identity section:

      1. In the drop-down list, select the user identity that you selected or created previously.

      2. When needed, click Add, Edit, or Manage user identities respectively to create, modify, or manage user identities.

    4. In the Active Directory Security Provider section:

      1. In the drop-down list, select the Active Directory security provider that the Jive security provider will use to map Jive users and groups to Windows users and groups.

      2. When needed, click Add, Edit, or Manage security providers respectively to create, modify, or manage security providers.

    5. In the Server Base URL box, enter the base address of the Jive server.

      Example: http://JiveWebSite:8080/Jive

    6. In the Users Cache Directory box, enter the folder where the user cache files are saved. Jive users are saved in a local cache on the Coveo server to improve performances on large Jive communities.

      Example: C:\Temp

    7. In the LDAP Search Root box, enter the LDAP root address under which the security provider attempts to find Jive users.


    8. In the LDAP Username box, enter the username to use to authenticate with LDAP.

      Note: The LDAP credentials are only required when the Windows Identity under which CES is running is not from the same domain as the Jive users.

    9. In the LDAP Password box, enter the password to use to authenticate with LDAP.

    10. In the Users Cache Life Span box, consider changing the time interval between user cache refreshes, determining the cache validity period. Any value in minutes. The default is 1440 minutes (24 hours).

    11. In the Parameters section, in rare cases the Coveo Support could instruct you to click Add Parameters to specify other security provider parameter names and values that could help to troubleshoot security provider issues.

    12. Leave the Allow Complex Identities option cleared as it does not apply to this type of security provider.

    13. Click Apply Changes.

What's Next?

Configure and index a Jive source (see Configuring and Indexing a Jive 5/SBS/Clearspace Source).

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