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Desktop Connector

The Desktop connector allows to index files located on end-user (desktop and laptop) computers connected to your network. The Desktop connector operates together with the Desktop Integration Package (DIP) that, among other features, allows end-users to specify the local folders and mail archive files to be indexed by the Desktop connector (see Desktop Integration Package).

Once files from the desktop or laptop computer of an end-user are integrated into the Coveo unified index, this end-user (and only this end-user) can search and review the content of his files from any Coveo access point (including form a mobile device) using the Quick View. Because an HTML version of the files is in the unified index, this is true even when the source computer is offline or powered off.

As a Coveo administrator, when you deploy the DIP to end-user computers, you can configure features to be configurable by the end-user, to have fixed values, or to be disabled. Once the content of end-user computers is indexed, you can also manage remote clients from the Administration Tool.

The content of this section is also available in PDF format for download:
Desktop Connector Guide

Features

The following details the features available in the Desktop connector:

Security

When crawling files from an end-user computer, the connector indexes file permissions associated to the computer user, ignoring local file and folder sharing permissions that the end-user may have set. This ensures only the computer user can see his files in the search results.

Incremental Refresh

The Desktop connector uses file live monitoring to dynamically look for modifications made to the files on the end-user computer, thus keeping the index synchronized with the content of the computer, without requiring the source to be refreshed (see About Incremental Refresh and Live Monitoring).

Mail archives

The Desktop connector can optionally open and index the content of mail archive files from Microsoft Exchange Personal Folders (.pst) and Microsoft Exchange Offline Folders (.ost).

Note: Microsoft Exchange Personal Folders (.pst) files and Microsoft Exchange Offline Folders (.ost) files are referred to as mail archives in the Desktop connector documentation.

DIP client-side configuration

The Desktop connector operates together with the Desktop Integration Package (DIP) that allows end-users to specify the local folders and mail archive files to be indexed by the Desktop connector.

Feature history

CES version Date Features
7.0.4876+ October 2012 The Authentication source parameter is now taken into account (see Configuring and Indexing a Desktop Connector Source) and the LdapSearchRoot hidden parameter was added (see Modifying Hidden Desktop Source Parameters) for rare cases where end-users do not have read access to Active Directory.

What's Next?

Review the overview of the deployment process for this connector (see Desktop Connector Deployment Overview).