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Determining the Status of a Mirror or Slice

The status of mirrors appear in the Mirrors page while those of slices appear in the Slices page. There are four statuses:

  • Online

  • In Sync

  • Queries (applicable only to mirrors)

  • Updates

To see the status of the slices

  1. On the Coveo Master server, access the Administration Tool (see Opening the Administration Tool).

  2. In the Administration Tool, select Index > Mirrors.

  3. In the Mirrors page, click the mirror that contains the slice for which you want to see the status.

  4. In the General page that appears, in the navigation panel on the left, click Mirrors or Slices, depending on for which one you want to see the status.

  5. In the Mirrors or Slices page, verify that a green check mark appears under Online, In Sync, and Updates for the new slice.

    Note: CES 7.0.7183+ (November 2014) The space between the Port and Online columns can show one of the following mirror warning messages: 

    • The mirror service is outdated

    • Out of disk space

    • Synchronizing

    • Access denied

    • Updating security cache (n%)

  6. Refer to the following table for details on each status and possible actions.

    Status Description Actions
    Online Indicates whether mirrors and slices are online or offline. Online Offline When offline, ensure that:
    • The Mirror server is up and running.

    • The CES service is running.

    In Sync Indicates whether mirrors and slices are synchronized or desynchronized. They are synchronized when pending transactions have been applied to them. Synchronized Desynchronized To synchronize them (see Applying an Action to a Mirror).
    Queries

    Indicates whether mirrors accept queries or not. Does not apply to slices.

    Note: Because an offline Mirror server cannot accept queries. It is recommended to Disable Queries for a Mirror server that is desynchronized or that does not accept updates because, in such cases, its index content is not up-to-date.

    Accept queries Do not accept queries To disable queries (see Applying an Action to a Mirror).
    Updates

    Indicates whether the mirrors accept updates or not.

    Note: Because an offline Mirror server cannot accept updates, it is recommended to Disable Updates for this mirror to prevent unnecessary connection attempts by the Master server.

    Accept updates Do not accept updates To disable updates (see Applying an Action to a Mirror).
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