1. Open the Coveo Diagnostic Tool (see Opening the Coveo Diagnostic Tool).

2. In the Diagnostic Tool, click the Dumps tab.

3. In the Dumps tab, click the Settings subtab.

1. Access the Settings subtab (see Access the "Settings" Subtab).

2. In the Settings subtab:

   1. In the Email box, enter the email address of the people (system administrators) that will receive notifications when a dump is generated.

      Note: It is recommended to notify your system administrator.

   2. When you want to Notify Coveo technical support when dumps are generated, select the check box.

      Notes:

      • Coveo Diagnostic Tool 7.0.156– (August 2017) The option is selected by default.

      • This option also opens a support case for your organization.

      • TXT dumps and mini dumps are compressed in ZIP files and linked in the support case to accelerate the resolution of the issue by Coveo Support.

      • Notifying Coveo Support prevents situation where the CES 7 service is down over a long period without troubleshooting actions being taken.

      • This option should be cleared on test servers.

Coveo Diagnostic Tool 7.0.266+ (May 2018)

1. Access the Settings subtab (see Access the "Settings" Subtab).

2. In the Settings subtab, for each CES server:

   • In the Dump Folder box, enter the path of the folder where you want generated dumps to be saved.

     OR

   1. Click Browse....

   2. In the Select Folder on [serverName] dialog that appears, navigate and select the desired folder, and then click OK.