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Enabling Auditing of Your Microsoft Dynamics CRM Entities

When you want to retrieve deleted items in your Microsoft Dynamics CRM system during a source incremental refresh, you must enable auditing on all indexed entities.


To enable auditing of your Microsoft Dynamic CRM entities

  1. Log in to the Microsoft Dynamics CRM with an account that has the System Administrator role.

  2. Access the Auditing tab, by selecting in the nav bar Microsoft Dynamics CRM > Settings > Auditing.

  3. In the Auditing tab, click Global Audit Settings.

  4. In the System Settings window that appears:

    1. Under Audit Settings, click the Start Auditing check box.

    2. Under Enable Auditing in the following areas, for every indexed entities, click the [Entity] check box.

    3. Click OK.

  5. Back in the Auditing tab, click Entity and Field Audit Settings.

  6. In the Solution: Default Solution window that appears:

    1. In the navigation panel on the left, select an entity (e.g., Account).

    2. In the right panel, in the General tab, ensure that under Data Services, the Auditing check box is selected.

    3. Repeat this procedure for every entities that you want to index.

    4. Save your modifications by clicking the Save icon.

    5. Publish your modifications by clicking Publish.

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