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Enabling the OpenText Content Server Web Services

The Coveo connector for OpenText Content Server (OTCS) needs OpenText Web services to be able to index OTCS content. The files for the required web services are installed with the OTCS installation.

Use the following procedures to correctly connect, configure, and set permissions for OTCS Web services:

Connecting the OTCS Web Services

  1. Using an administrator account, connect to your OTCS server.

  2. Start Internet Information Services (IIS) Manager.

  3. On the Internet Information Services (IIS) Manager left pane, expand your server > Sites.

  4. If not already done when you installed OTCS, right-click Default Web Site, and then select Add Application in the menu, and in the Add Application dialog box:

    1. In the Alias box, enter les-services or cws (OTCS 10.5+).

    2. In the Physical path box, enter C:\OPENTEXT\webservices\dotnet\les-services or C:\OPENTEXT\webservices\dotnet\cws (OTCS 10.5+).

    3. Click OK.

    Note: The Coveo connector needs the following OTCS web services that are installed by default in the C:\OPENTEXT\webservices\dotnet\les-services (C:\OPENTEXT\webservices\dotnet\cws for OTCS 10.5+) folder:

    • Authentication

    • DocumentManagement

    • IndexService

    • MemberService

    • ContentService

  5. Back on the Internet Information Services (IIS) Manager left pane, click your new les-services or cws (OTCS 10.5+) application.

  6. On the right pane, click Advanced Settings and in the Advanced Settings dialog box:

    1. In Application Pool, select ASP.NET 2.0.

    2. Click OK.

  7. Still with new les-services or cws(OTCS 10.5+)application selected, in the central pane, double-click Handler Mappings.

  8. On the right pane, click Edit Feature Permissions and in the Edit Feature Permissions dialog box:

    1. Select the Read and Script check boxes.

    2. Click OK.

Setting IIS Permissions

  1. On the OTCS server, using Windows Explorer, navigate to the [OT_HOME]\webservices\dotnet folder.

  2. Right-click the les-services or cws (OTCS 10.5+)folder, and then choose Properties.

  3. In the les-services Properties or cws Properties (OTCS 10.5+) dialog box:

    1. Select the Security tab.

    2. Under Group or user names, click Edit.

    3. In the Permissions for les-services or Permissions for cws (OTCS 10.5+) dialog box:

      1. Add the local IUSR user with the Read permissions.

      2. Add the IIS Application Pool Identity (e.g. ApplicationPoolIdentity or NetworkService) with Read & execute permission.

      3. Click OK.

    4. Click OK.

  4. In the Windows Explorer, open the [OT_HOME]\webservices\dotnet\les-services or [OT_HOME]\webservices\dotnet\cws (OTCS 10.5+) folder.

  5. Right-click the logs folder, and then choose Properties.

  6. In the logs Properties dialog box:

    1. Select the Security tab.

    2. Under Group or user names, click Edit.

    3. In the Permissions for logs dialog box:

      1. For the IIS Application Pool Identity (e.g. ApplicationPoolIdentity or NetworkService) select the Modify permission.

      2. Click OK.

    4. Click OK.

Enabling WCF Services

  1. On the OTCS server, open a Command Prompt window (cmd.exe).

  2. Execute the following command to enable the WCF Services: "%SystemRoot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\ServiceModelReg.exe" -i

  3. When the command completes, close the Command Prompt window.

What's Next?

Select or create an OTCS crawling account to be used by the Coveo connector to fully crawl the OTCS content (see Setting Up an OpenText Content Server Crawling Account).

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