Getting the Security Token for Your Salesforce Account

When you create a Salesforce account, Salesforce sends an email message from support@salesforce.com with subject: salesforce.com security token confirmation to the email address associated with the account. This email message contains the Security Token for the account and is the only place where you can find the Security Token value. When you change the account password, the security token is also regenerated (so the previous one expires) and a similar email is sent.

To get the security token for your Salesforce account

1. In the mailbox for the email address associated with the Salesforce account to be used by the Coveo connector, look for the latest email message received from support@salesforce.com with subject: salesforce.com security token confirmation.

2. If you cannot find the latest email with security token, reset the security token: 

   1. Log in to Salesforce using the Salesforce account to be used by the Coveo connector.

   2. In the User Menu, select Setup.

   3. In the menu on the left, under Personal Setup, expand My Personal Information, and then click Reset My Security Token.

   4. Follow onscreen instructions.

   A new email message will be sent.

3. Open the message, and then copy the Security Token value.

   Example: In the following email example, the Security Token value is highlighted.