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Administrator Help > Connectors > File Connector > Mail Archive Indexing > Installing the Microsoft MAPI Component

Installing the Microsoft MAPI Component for Mail Archive Indexing

The File connector uses the Microsoft Messaging API (MAPI) client libraries to access mail archive content. You therefore need to install this Microsoft component on the Coveo server when you want to index mail archive content.

You must install the MAPI component using the Microsoft Office installer on the Coveo server. You can install only the MAPI component using the installation options.

Note: Do not use the Microsoft standalone installation package for MAPI and CDO. This package does not install all the components that the File connector needs.

You can use the installer for various versions of Microsoft Office:

Installing the MAPI components with Microsoft Office 2010

  1. Using an administrator account, connect the Coveo Master server on which a File connector needs to access mail archive content.

    Note: By default, the Microsoft Office Professional Plus 2010 installer does not offer options to select specific components to install. You can however use the Office Customization Tool that is part of the setup program to specify components to install.

  2. Launch the Microsoft Office 2010 installer using the /admin option to start the Office Customization Tool:

    1. Open a Command Prompt window.

    2. Type setup.exe /admin at the command line from the root of the network installation point that contains the Office 2010 source files.

      Example: \\server\share\Office14\setup.exe /admin

      The Office Customization Tool starts.

  3. In the Select Product dialog box that appears:

    1. Select Create a new Setup customization file for the following product.

    2. Ensure Microsoft Office is selected in the Product list.

    3. Click OK.

  4. In the Microsoft Office Customization Tool:

    1. In the navigation panel on the left, under Features, select Set feature installation states.

    2. In the central panel, expand the product tree to show Microsoft OfficeMicrosoft Outlook > Outlook Messaging Components.

    3. Right-click Outlook Messaging Components, and then select Run from My Computer.

    4. For all other product tree elements, right-click the element and then select Not Available.

    5. On the menu, select FileSave As to save a customization .msp file with a name and to a location of your choice.

      Example: C:\user\username\Desktop\MyMSOfficeConfig.msp

  5. Start the Microsoft office installer using the setup command-line option /adminfile to specify the fully-qualified path of the location of the .msp file:

    • In a Command Prompt window, type a command in the form:

      setup.exe /adminfile [path]\[customization_file]

      Example:
      setup.exe /adminfile C:\user\username\Desktop\MyMSOfficeConfig.msp

  6. In the Microsoft Office Professional Plus 2010 dialog box:

    1. Read and accept the Microsoft Software License Terms, and then click Continue.

    2. In the Choose the installation you want screen, click Install Now to install the components selected in the customization file.

      The Installation Progress screen appears while the installation is performed.

    3. In the Complete your Office experience screen, click Close.

Installing the MAPI components with Microsoft Office 2007

  1. Using an administrator account, connect the Coveo Master server on which a File connector needs to access mail archive content.

  2. Launch the Microsoft Office 2007 installer.

  3. Read and accept the Microsoft Software License Terms, and then click Continue.

  4. In the Choose the installation you want screen, click Customize.

  5. In the Installation Options tab:

    1. Expand the product tree to show Microsoft OfficeMicrosoft Office Outlook > Outlook Messaging ComponentsOutlook Mapi Service Providers.

    2. Click Outlook Mapi Service Providers, and then select Run from My Computer.

    3. For all other product tree elements, click the element and then select Not Available.

    4. Click Install Now.

      The Installation Progress screen appears while the installation is performed.

  6. In the last screen, click Close.

Installing the MAPI components with Microsoft Office 2003

  1. Using an administrator account, connect the Coveo Master server on which a File connector needs to access mail archive content.

  2. Launch the Microsoft Office Professional Edition 2003 installer.

  3. In the User Information screen, you can leave all parameters empty, and then click Next.

  4. In the Type of Installation screen, select the Custom Install option, and then click Next.

  5. In the Custom Setup screen:

    1. Unselect all applications except Outlook.

    2. Select the Choose advanced customization of applications check box, and then click Next.

  6. In the Advanced Customization screen:

    1. Set all installation options to Not available for applications other than Microsoft Office Outlook.

    2. Under Microsoft Office Outlook, set Outlook Messaging Components to Run from my computer.

    3. Click Next.

  7. In the Summary screen, click Install.

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