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Lithium Connector

Sub-sections in this topic
Connector Features Summary
Features

CES 7.0.6767+ (June 2014)

Lithium is a social customer experience management software for the enterprise. The Coveo connector for Lithium communities allows you to crawl and bring Lithium content into the unified index, making it easily searchable by end-users.

The content of this section is also available in PDF format for download:
Lithium Connector Guide

Connector Features Summary

Features Supported Additional information
Lithium version Latest cloud version Following available Lithium releases
Searchable content types

Community, categories, boards, and discussions (also known as threads and conversations) including topics (texts and products), replies (answers, comments, and reviews), and messages (replies) also known as posts.

Content update Incremental refresh
Full refresh  
Rebuild  
Document-level security

Permissions must be manually defined on the source [more]

Features

The features of the Lithium connector are:

Content indexing

The connector can retrieve and index exclusively the following Lithium content type shown hierarchically:

  • Community

    • Categories

      • Boards

        • Discussions (aka threads, conversations)

          • Topics

            • Text

            • Products

          • Replies

            • Answers

            • Comments

            • Reviews

          • Messages (aka posts)

            • Replies

Important: The Lithium connector cannot index Lithium permissions because the Lithium API does not allow user permission retrieval for each item. This means that any user having access to Coveo search results from a Lithium source can find any Lithium item indexed by the crawling account, regardless of whether they are allowed to access these items in Lithium.