Modifying, Repairing, or Uninstalling CES Components

Once Coveo Enterprise Search (CES) components are installed on a server, you can run again the same installer to modify or repair installed CES components or completely uninstall CES from the server.

To modify, repair, or uninstall CES components

1. Using an administrator account, connect to the server on which you want to modify, repair, or uninstall CES components.

2. Locate and run the same CES installer that you used to install the currently installed CES components (see Identifying the Coveo Enterprise Search Version) .

   Example: When CES 7.0.4772 is currently installed on a 64-bit server, use the Coveo Enterprise Search 7.0 x64 (4772).exe installer.

   Notes:

   • Running a newer installer version would rather be an upgrade (see Upgrading CES).

   • You cannot run an older installer version, you would first need to uninstall the current version.

3. In the installer welcome screen, click Next.

4. In the installer License Agreement screen, read the license terms, select I accept the terms in the license agreement, and then click Next.

5. In the installer Select Maintenance Type screen:

   

   Click one of the following option and refer to the appropriate section below: 

   • Modify

     To add or remove CES components such as the Admin Service, the Diagnostic Tool, the Mirror, the Remote Converter, or the Console.

   • Repair

     To reinstall and optionally change the configuration of currently installed CES components such as:

     • If and where to back up customized files

     • The account used to by the CES service

     • If the Admin Service security is enable and what are the access credentials

       Note: CES 7.0.7711+ (June 2015) Changing the configuration of the Admin Service security is no longer possible during a repair.

     • The Diagnostic Tool website port

   • Remove

     To completely remove Coveo Enterprise Search and all associated components from your server.

   Modify Option

   To add or remove CES components on this server:

   1. Click Modify.

   2. In the Installing Folders screen, expand the drop-down list of the features that you want to add or remove.

      

      1. To add a component, click This feature will be installed on local hard drive OR This feature, and all subfeatures, will be installed on local hard drive.

      2. To remove a component, click This feature will not be available

      3. Click Next.

   3. In the Configuration screen, click Next.

   4. In the Installing the program screen, click Install.

      A screen showing the installation progress bar appears.

   5. In the installer Installation Successful screen, click Finish.

   OR

   Repair Option

   To reinstall and optionally change currently installed CES components:

   1. Click Repair.

   2. In the Configuration screen: 

      

      1. When you want to configure if and where CES files that you modify are backed up:

         1. Next to Backup customized files, click Configure.

         2. In the Backup Customized Files screen, when you want to have backups, select the Backup customized files to the following folder check box, click Change to choose the backup destination folder, and then click OK.

            

      2. When Not configured appears under Account used to access the files to index or when you want to change the logon account of the CES service, next to it, click Configure, and then in the Service Logon Account screen:

         Tip: You can also change the CES service logon account from the Microsoft Windows Services (see Modifying the CES Log On Account) .

         

         1. In the Username, Password, and Domain boxes, enter the credentials of the Active Directory account with which the CES service will run(see About the CES Service Logon Account).

            Important: All Coveo Master and Mirror servers must use the same logon account.

         2. Click OK.

      3. When the CES Admin Service is installed (see Modify Option and About the Coveo Admin Service) and you want to change its security configuration, next to Admin service security (optional), click Configuration, and then in the Coveo Enterprise Search Admin Service Security Options screen:

         

         1. It is highly recommended to select the Enable Coveo Enterprise Search Admin service security to secure the service.

            Important: When the Admin Service is installed, it is highly recommended to activate the security to restrict access users or processes that can authenticate with the credentials that you provide below. Otherwise, anyone can use the service to perform administrative tasks on your CES instance.

            When secured, the service is available through HTTPS, by default on port 443. A certificate must be bound to the port to allow the connection (see Securing the Admin Service - Troubleshooting).

         2. In the Username box, enter a CES Admin Service username of your choice.

            Note: The user name and the password that you specify do not need to be linked with any system (such as Active Directory). These credentials are encrypted and stored in the CES Admin Service configuration.

         3. In the Password and Confirm password boxes, enter a password of your choice.

         4. Take note of these credentials in a safe location, so that you can find them when you need to access the CES Admin Service.

         5. Click OK.

      4. When you need to change the Diagnostic Tool port, next to Diagnostic Tool web site port, click Configuration, and then in the Coveo Diagnostic Tool Web Site Configuration screen:

         1. In the Port Number box, enter the desired port number. The default value is 52580.

         2. Click OK.

   3. Back in the Configuration screen, click Next.

   4. In the Installing the program screen, click Install.

      A screen showing the installation progress bar appears.

   5. In the installer Installation Successful screen, click Finish.

   OR

   Remove Option

   To uninstall all the CES components currently installed on this server:

   1. Click Remove.

   2. In the Configuration screen, when you want to also delete the CES data files from the server:

      1. Next to Delete configuration and index files, click Configure.

      2. In the Delete Data Files screen, select the Delete the Coveo Enterprise Search 7.0 (x64) configuration and index files check box, and then click OK.

         

   3. Back in the Configuration screen, click Next.

   4. In the Ready to uninstall the program screen, click Uninstall.

      A screen showing the uninstallation progress bar appears.

   5. In the Installation Successful screen, click Finish.