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Opening the Coveo Diagnostic Tool

You can access the Coveo Diagnostic Tool using different methods.

Note: Only a Windows administrator can access the Diagnostic Tool.

To open the Diagnostic Tool

  • Using the Windows Start menu:

    1. Using an administrator account, connect to the Coveo Master server.

    2. On the Windows Start menu, search and select Coveo Diagnostic Tool.

    OR

  • Using the Diagnostic Tool URL:

    1. Using an administrator account, connect to the Coveo Master server.

      Note: The Diagnostic Tool is only accessible from the Coveo Coveo Master server.

    2. Open an internet browser.

    3. In a browser address bar, enter the Diagnostic Tool URL in the form:

      [Coveo_Master_Server]:[Port]

      Note: The default Diagnostic Tool port is 52581.

      Examples:

      • When you are logged into the Coveo server, use: http://localhost:52581

      • From any computer, use: http://MyCoveoServer:52581 or http://MyCoveoServer.MyDomain.com:52581

      Note: If you get an error when trying to access the Diagnostic Tool from a remote computer, make sure that:

      • The URL contains the appropriate port. 

      • The firewall on the Coveo server is allowing communications through the port.

    4. In the Authentication Required dialog box that appears, enter the user name and password of a Windows administrator, and click OK.

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