Opening the Coveo Diagnostic Tool

You can access the Coveo Diagnostic Tool using different methods.

Note: Only a Windows administrator can access the Diagnostic Tool.

To open the Diagnostic Tool

• Using the Windows Start menu:

  1. Using an administrator account, connect to the Coveo Master server.

  2. On the Windows Start menu, search and select Coveo Diagnostic Tool.

  OR

• Using the Diagnostic Tool URL:

  1. Using an administrator account, connect to the Coveo Master server.

     Note: The Diagnostic Tool is only accessible from the Coveo Coveo Master server.

  2. Open an internet browser.

  3. In a browser address bar, enter the Diagnostic Tool URL in the form:

     [Coveo_Master_Server]:[Port]

     Note: The default Diagnostic Tool port is 52581.

     Examples:

     • When you are logged into the Coveo server, use: http://localhost:52581
       

     • From any computer, use: http://MyCoveoServer:52581 or http://MyCoveoServer.MyDomain.com:52581

     Note: If you get an error when trying to access the Diagnostic Tool from a remote computer, make sure that:

     • The URL contains the appropriate port. 

     • The firewall on the Coveo server is allowing communications through the port.

  4. In the Authentication Required dialog box that appears, enter the user name and password of a Windows administrator, and click OK.