Oracle Knowledge Connector

CES 7.0.7256+ (December 2014)

The Coveo connector for Oracle Knowledge (formerly known as InQuira Knowledge Management) allows you to index and integrate the content of your Oracle Knowledge instance into your Coveo unified index, making it easily searchable by end-users.

Features

• Content Indexing

  Retrieval and indexing of the following Oracle Knowledge items:

  • Content channel

  • Content record

  • Content record attachment

  • Discussion board

  • Forum

  • Topics and messages

    Note: The attachments of the topics and messages are not retrievable by the Oracle Knowledge APIs.

• Security

  The connector supports Oracle Knowledge security model by indexing Oracle Knowledge item permissions so that in Coveo search interfaces, a user searching Oracle Knowledge content only sees the content to which he has access in Oracle Knowledge.

• Pause/Resume

  When indexing an Oracle Knowledge instance, the connector can be paused and resumed.

• Partial Incremental Refresh

  Updated documents in a repository (content/security) are periodically re-indexed by the connector (see Configuring and Indexing an Oracle Knowledge Source).

  Note: Some deleted and unpublished items require a full refresh to be taken in account (see Limitation).

Limitation

• Limited incremental refresh capabilities:

  • A full refresh is needed to update deleted items

  • A full refresh is needed to update changes on unpublished content records