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Restarting a Security Provider

You may encounter situations where a security provider is in error even when its configuration is valid. In this case, you can fix the condition and manually restart the security provider.


  • When a security provider starts, and the system for which it provides security is down, the security provider may become in error. You can start the system, and restart the security provider.

  • When using a custom security provider, its DLL file may not be present in the appropriate folder when you attempt to start the security provider. Ensure the DLL file is copied to the folder and restart the security provider.

To restart a security provider

  1. On the Coveo server, access the Administration Tool (see Opening the Administration Tool).

  2. In the Administration Tool, select Configuration > Security.

  3. In the navigation panel on the left, click Security Providers.

  4. In the Security Providers page:

    1. Select the check box of one or more security provider that you want to restart.

    2. CES 7.0.5388+ (April 2013) Click Restart.

      Note: CES 7.0.5031– (March 2013) You need to modify a security provider and click Save to restart it (see Adding or Modifying a Security Provider).

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