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Salesforce Connector

CES 7.0.5785+ (August 2013)

The on-premises Salesforce connector is part of the Coveo for Salesforce license and is therefore available only with Coveo for Salesforce (see Coveo for Salesforce).

The Coveo Salesforce connector allows you to crawl Salesforce content and bring it into the unified index, making it easily searchable by end-users.

Important: Salesforce no longer supports TLS 1.0 which is used by the Coveo connector for Salesforce in CES 7.0.8047– (December 2015) to retrieve Salesforce content and content updates. In the CES Console, you will get errors such as:

Salesforce2 Error: Could not establish secure channel for SSL/TLS with authority 'domain.salesforce.com'

You must thus upgrade CES to CES 7.0.8225+ (March 2016). Otherwise, you will no longer be able to update your Salesforce source content.

The content of this section is also available in PDF format for download:
Salesforce Connector Guide

Feature History

Coveo Platform version Date Features
7.0.8047 December 2015 Full support of incremental refreshes on knowledge articles and indexing their publish status
7.0.7183 November 2014 Support validating the ObjectsToGet with an XSD [more]
7.0.6767 June 2014
  • Support incremental modification of knowledge base articles versions and states [more]
  • Support incremental modification of user profiles

7.0.6424 February 2014 Knowledge content searchable by article number without inputting leading zeroes
7.0.6339 January 2014
  • Partial incremental refresh support on knowledge articles
  • Support multilingual knowledge articles
7.0.6196 November 2013 Adding support to crawl Chatter feed items and files.
7.0.5785 August 2013 Introduction of this second generation Salesforce connector

What's Next?

Review the deployment process for the Salesforce connector (see Salesforce Connector Deployment Overview).