Troubleshooting Microsoft Dynamics CRM Connector Issues

Microsoft Dynamics CRM search results have no related metadata

Possible cause

You update a version prior to CES 7.0.7711 (June 2015 release) to the CES 7.0.7711 version or subsequent.

Possible solution

Metadata name was changed to better match metadata available on Microsoft Dynamics CRM documents following the CES 7.0.7711 June 2015 release. You must thus regenerate the Dynamics source configuration files (mapping file, field set, objects to get) with the generator tool, and then rebuild your Dynamics source (see Using the Microsoft Dynamics CRM Connector Configuration Generator Tool and Applying an Action to a Collection or a Source).