API Security Token Required

Error with ID 'SALESFORCE_UNABLE_TO_AUTHENTICATE': Failed to authenticate to Salesforce. Failed to connect to the login service. Raw error: {"error":"invalid_grant","error_description":"authentication failure - Failed: API security token required"}

Failed to authenticate to Salesforce. Failed to connect to the login service. Raw error: {"error":"invalid_grant","error_description":"authentication failure - Failed: API security token required"}

When an application such as the Coveo connector accesses Salesforce through the API, the security token must be appended to the password.

Ensure that you appended the security token to the password in the user identity associated with this source (see Creating a Salesforce User Identity).

Expired Access/Refresh Token

Error with ID 'SALESFORCE_UNABLE_TO_AUTHENTICATE': Failed to authenticate to Salesforce. Failed to connect to the login service. Raw error: {"error":"invalid_grant","error_description":"expired access/refresh token"}

Failed to authenticate to Salesforce. Failed to connect to the login service. Raw error: {"error":"invalid_grant","error_description":"expired access/refresh token"}

When the security provider and/or source User Refresh Token option is selected, you must supply a valid refresh token.

The refresh token authentication method is not the recommended method. Clear the User Refresh Token to rather use the Security Token method (see Creating a Salesforce User Identity).

Missing ionic.zip File

Error with ID 'SALESFORCE_UNABLE_TO_CONNECT': Could not load file or assembly 'Ionic.Zip, Version=1.9.1.8, Culture=neutral, PublicKeyToken=abcdefad942a3f5c' or one of its dependencies. The system cannot find the file specified.

Could not load file or assembly 'Ionic.Zip, Version=1.9.1.8, Culture=neutral, PublicKeyToken=abcdefad942a3f5c' or one of its dependencies. The system cannot find the file specified.

CES 7.0.5785 (August 2013) The required ionic.zip.dll file is missing. Contact Coveo Support to get a copy of this missing file.