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Using Transaction Trace Logging

You can enable trace logging for transactions to temporarily gather information that can help to identify exactly the transactions that are causing problems.

To use transaction trace logging

  1. Go to the C:\tmp\ folder on the server that has the problem. Create the folder if it does not already exist.

    Note: The folder must be C:\tmp\, not C:\temp\, D:\tmp\ or any other variant.

  2. In the folder, create a KIETransactionProfiling.flag empty file.

  3. Switch the index to read-only mode and then back to read-write mode (see Toggling the Index Between the Read-Write and Read-Only Modes).

  4. Let the system run for at least a day.

    A [Index_Path]\Index\Default\Default\Profiling\CESProfiling-Trn*.txt file is created for each slice.

    Note: The [Index_Path]\Index\Default\Default\Profiling\ folder must exist otherwise the log files are not created.

  5. Disable transaction trace logging:

    1. Rename or delete the C:\tmp\KIETransactionProfiling.flag file.

    2. Switch the index to read-only mode and then back to read-write mode (see Toggling the Index Between the Read-Write and Read-Only Modes).

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