Why Is the Query/Index History Empty?

When the charts and statistics remain blank despite clicking Update, two things can be in cause:

• No querying or indexing action has occurred during the time period specified. Try modifying the time period or selecting a different collection or source. Remember, histories are deleted after the number of days (see Modifying the Report Settings).

• The recording of query or index history is disabled. Verify that they are not disabled (see Modifying the Report Settings).

Note: No message is displayed in the Query History or Index History page to indicate that it is disabled.