Yammer Connector Deployment Overview

The following procedure outlines the steps needed to deploy the Yammer connector. The steps indicate the order in which you must perform configuration tasks on both the Yammer and Coveo servers.

To deploy the Yammer connector

1. Validate that your environment meets the requirements (see Yammer Connector Requirements).

2. On the Yammer server:

   1. CES 7.0.8225+ (March 2016) (For Yammer Enterprise only) Enable private content mode:

      1. Log in to Yammer with a verified administrator account.

         Note: If your Yammer network is associated with Office 365, global admins in Office 365 are also verified admins in Yammer.

      2. At the bottom of the navigation bar on the left, click the gear icon (Settings) and then click Network Admin.

      3. Under Content and security, click Content Mode.

      4. In the Content Mode page, select the Private Content Mode check box.

         Important: Selecting this option gives access to user private messages. However, private messages (not posted in a group) are NOT indexed by the connector.

      5. Click Save.

   2. (For a Yammer free network) Since there is no administrators, you must add a user in every groups from which you want to retrieve content using his account.

   3. Authorize the Coveo connector to access the content of your Yammer network:

      1. Generate an access token (see Test Token).

      2. Take note of the access token that you will later need when configuring the user identity (see User identity).

3. On the Coveo server, in the Coveo Administration Tool:

   1. Configure the user identity

      The connector needs an access token to authenticate to your Yammer network (see Adding a User Identity) .

      Notes:

      • The User parameter is not used but cannot be left empty.

      • In the Password box, enter the access token that you just obtained (see Access Token).

   2. Optionally create an Email security provider

      When an email is defined for each of your users in Yammer and this email is used to authenticate them in your Coveo search interface, you can create an Email security provider to allow you to map your Yammer users to their email (see Configuring an Email Security Provider).

   3. Configure a Yammer security provider

      A Yammer source needs a Yammer security provider (see Configuring a Yammer Security Provider).

   4. Configure and index a Yammer source.

      The connector must know details about the Yammer network to index their content (see Configuring and Indexing a Yammer Source).