The Outlook Sidebar is available when the Desktop Integration Package is installed on your computer (see Desktop Integration Package).
The Coveo Sidebar can be integrated in Outlook 2007, 2010, 2013 (Coveo .NET Front-End 12.0.235+ (June 2013)), and 2016 (Coveo .NET Front-End 12.0.1646+ (December 2015)).
The Desktop Integration Package currently does not support screen resolutions above 1920 x 1080 in which case the Outlook Sidebar appears too small.
There are two main ways to use the Outlook Sidebar:
To quickly get information related to the currently selected email in Outlook. This email can be located in your Inbox, in any subfolder, or even in an archive (.pst file).
To search through interfaces (email messages, contacts, files, etc.) using specific keywords.
|Search box – Type keywords|
|Search button – Click to launch the query|
|Query Navigation buttons – Click to go to the previous or to the next query.|
|Desktop Searchbar button – Click to transfer the current search to a floating Desktop Searchbar window (see Desktop Searchbar)|
|Contact information links – Click to open available contact information documents in various systems (Outlook contact card, SharePoint My Site page, Salesforce contact,...).|
|Search results (see Search Results)|
Known issue for Coveo .NET Front-End 12.0.1646 (December 2015) only
All known issues are solved in the subsequent release.
Object doesn’t support property or method 'selectSingleNode'
The first time a user opens Outlook 2016 and clicks the Open search window button, the following error message appears:
An error has occurred in the script of this page.
The user only has to close Outlook and reopen the application to permanently fix the issue.