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Outlook Sidebar

The Outlook Sidebar is a powerful Coveo access point that is fully integrated with Microsoft Outlook. The Outlook Sidebar allows you to easily find content in your emails and archived emails, but also in any other documents from the Coveo unified index.

The Outlook Sidebar is available when the Desktop Integration Package is installed on your computer (see Desktop Integration Package).

Notes:

  • The Coveo Sidebar can be integrated in Outlook 2007, 2010, 2013 (Coveo .NET Front-End 12.0.235+ (June 2013)), and 2016 (Coveo .NET Front-End 12.0.1646+ (December 2015)).

  • The availability of the .NET or JavaScript (Desktop Integration Package 12.0.1840+ (June 2016)) search interfaces and the basic appearance of the Outlook Sidebar depend on the configuration of the system that your Coveo administrator has defined.

  • The Desktop Integration Package currently does not support screen resolutions above 1920 x 1080 in which case the Outlook Sidebar appears too small.

There are two main ways to use the Outlook Sidebar:

  • To quickly get information related to the currently selected email in Outlook. This email can be located in your Inbox, in any subfolder, or even in an archive (.pst file).

  • To search through interfaces (email messages, contacts, files, etc.) using specific keywords.

Search box – Type keywords
Search button – Click to launch the query
Query Navigation buttons – Click to go to the previous or to the next query.
Desktop Searchbar button – Click to transfer the current search to a floating Desktop Searchbar window (see Desktop Searchbar)
Sender/recipient information – Information found in the current .NET or JavaScript (Desktop Integration Package 12.0.1840+ (June 2016)) search interface about the sender/recipient of the selected message
Contact information links – Click to open available contact information documents in various systems (Outlook contact card, SharePoint My Site page, Salesforce contact,...).
Search results (see Search Results)
Search interface icons – Click to search in other .NET or JavaScript (Desktop Integration Package 12.0.1840+ (June 2016)) search interfaces (see About .NET Search Hubs and Search Interfaces)

Known issue for Coveo .NET Front-End 12.0.1646 (December 2015) only

All known issues are solved in the subsequent release.

Object doesn’t support property or method 'selectSingleNode'

Description

The first time a user opens Outlook 2016 and clicks the Open search window button, the following error message appears:

An error has occurred in the script of this page.

Solution

The user only has to close Outlook and reopen the application to permanently fix the issue.

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